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Documentation FAQs

softMedia (7)

No. The component was originally intended for only Joomla items. We modernized it from Joomla 2.5 - 6.1

Immediately after your payment is successfully processed, you will receive a confirmation email containing direct download links for your products. You can also access your downloads, active licenses, and order history at any time by logging into your user account dashboard on our site.

Your installed software will continue to function normally even if your subscription expires. However, an active subscription is required to receive automated software updates, bug fixes, security patches, and to access our dedicated customer technical support.

softMedia features a built-in Changelog manager for every product. You can review the exact bug fixes, new features, and security patches directly from the product page before you update, keeping your site maintenance completely transparent.

Absolutely. The extension includes an integrated Images Manager and native drag-and-drop file uploading. You can easily assign product thumbnails, manage frontend screenshot galleries, and organize your media directories directly inside the component.

softMedia features a native, fully automated update system. The component completely manages download permissions, securely validates active subscription keys, and delivers seamless update streams directly to your customers' Joomla update manager. They can update with a single click.

Yes! softMedia functions as a complete update server. It automatically generates the required update streams and distributes both the installation packages and full changelogs natively. You can manage your entire software distribution lifecycle straight from the component backend without needing complex external setups.